Compatible with Model: For Explay Atom
1) Confirm we will test all items before sending out to customer , Please DON’T INSTALL as soon as receipt .First check whether items are in good condition and with our “OK” wording sticker or printed logo .
2) In case you are not satisfied with the product when receive ( such as items defective/Broken/Quality issue ) ,Don’t Install the item , contact us immediately and we will offer a convincing solution .
3) After confirm items in good condition and with our “OK ” logo , Do test before installment .Just connect items with motherboard for testing ,Don’t install item without test .
4) After confirm our item is in good condition and test well working ,you can install in your phone but don’t remove our “OK” logo when installment .Warranty become invalid if “OK “been removed .We will strongly recommended that the replacing work will be done by a professional repairer or buyer who is good recognized of assembly knowledge .
5) If items were found defective after installment ,please contact us for solution .When agree send it back to us please leave a paper in inside the box you sent ,remark your order number ,your ID in Aliexpress and the quality issue ,which will expedite the replacement process .After our QC test and confirm items is not artificial damaged ,we will send you a replacement . ( Please note that shipment of sending back to us will under your charge ,while we will bear the cost of resending to you .)
OUR QUALITY CONTROL AND PACKAGING PROCESS
- Our QC team will take test one by one and confirm all function is working well while have below special package well protect item to avoid damage during transportation .
- We offer 30 days quality warranty.
- In case product is defective when you receive , please inform us within 3 days upon receipt and send it back with complete package within 3days for replacement or refund . return shipping cost is on buyer .
- It will be out of our responsibility when item is defective due to artificial damage ( drop break ,water logged etc.)
- We do not provide instructions with the item, if you are unfamiliar on fitting the replacement screen, we recommend you to view a related video on YouTube to see exactly what is involved in replacing the screen.
- We strongly recommended that the replacing work will be done by a professional repairer or buyer is good recognized of assembly knowledge before purchase
- Items will be shipped out within 2 working days after payment is received.
- Please make sure the address you submitted is correct and clear ,we will not be responsible for item loss or delay due to wrong or unknown address .
- Normally DHL/EMS/FEDEX/UPS will take 3-5 working days to deliver while Parcel Post will take -30 working days to deliver .
- There are always uncertainties during shipping, if your item does not show up over the period we estimate to arrive, please feel free to contact us, we’ll solve the delivery problems for you.
- Welcome to choose any payment term available through AliExpress ESCROW.
ABOUT CUSTOM DUTY
- Please kindly note that import duties ,Taxes charges are not included in the item price or shipping charges .This is customer’s responsibility to pay when cause.
- You feedback is our encouragement .When you receive the item and satisfied with our product, please leave us a five starts positive feedback while same we will leave a 5 starts feedback for you.
- If, for any reason you are not satisfied with your purchase, please contact us via message or email and we will do our best to resolve it.